Privacy Policy

Welcome to Faron Insurances. Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, and other online services (collectively, "Online Services").

By using our Online Services, you consent to the practices described in this Privacy Policy. This policy does not apply to third-party websites or applications that may be linked to our Online Services. Please review the privacy policies of those third parties for more information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information We Collect

We collect two types of information through our Online Services: personal and non-personal data.

• Personal Data: Information that identifies you, such as your name, address, email address, phone number, policy details, and any additional details you provide voluntarily.
• Non-Personal Data: Information that does not identify you personally, such as device type, browser type, operating system, pages visited, date and time of access, IP address, and referring website.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide the products and services you request.
• To send updates, notifications, and marketing communications with your consent.
• To process transactions and manage your policies effectively.
• To improve our Online Services and personalize your experience.
• To comply with legal obligations and resolve disputes.
• To prevent fraud, unauthorized access, and misuse of our services.

SMS Communication and Consent

By opting in to SMS communications, you consent to receiving text messages about our products, services, promotions, and updates. You can opt in via our website at www.faroninsurances.com/opt-in.

Key Details for SMS Communication:

• Frequency: Up to 4 messages per month.
• Opt-Out: Text STOP to unsubscribe. You will not receive further messages after opting out.
• Help: Text HELP for assistance, or contact us via email at info@faroninsurances.com or call (239) 610-1591.
• Message and Data Rates: Standard rates may apply based on your carrier’s plan.
• Prohibited Content: Messages will not include content related to illegal activities, adult content, deceptive marketing, or any other material restricted by applicable laws or The Campaign Registry (TCR).

Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information. However, no system can guarantee absolute security. If you suspect a data breach or have concerns about your information, please contact us immediately.

Sharing Your Information

We do not sell or share your personal information with third parties for their marketing purposes. We may share information with:

• Service Providers: Companies that assist us in delivering our services, such as payment processors, SMS aggregators, and IT service providers.
• Law Enforcement: Regulatory bodies or law enforcement agencies as required by law.
• Business Transactions: In the event of a merger, acquisition, or sale, subject to confidentiality agreements.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Online Services. Cookies help us understand how you use our website, remember your preferences, and provide personalized content. You can manage or disable cookies through your browser settings.

For more details, refer to our Cookie Policy.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, updating, or deleting your personal information.
• Requesting details about how your data is used.
• Opting out of marketing communications.

To exercise these rights, please contact us using the information below.

Compliance with Legal Frameworks

We comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) for EU users and the California Consumer Privacy Act (CCPA) for California residents. Users in these regions may have additional rights, such as the right to access, delete, or restrict processing of their personal data.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Changes will be effective immediately upon posting on this page. Please review this policy periodically to stay informed.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

Faron Insurances
Telephone: (239) 610-1591
Email: info@faroninsurances.com
Website: www.faroninsurances.com